Line Up, Queue, Cola…
I have a very sharp tongue, I’m very impatient, and it’s a lifelong struggle. ~ Karen Armstrong
Line up, queue, cola, whatever you call it, it still equates to time wasted.
Life is funny. It seems like I’m constantly challenged to work on one of my worst qualities, impatience. It rears its ugly head at certain things like waiting for summer to arrive, being super excited to go somewhere (I’m not the road trip kind of gal), or waiting for Juan to find his keys and put on his shoes when we have someplace to be and I’ve been ready for 10 minutes. So isn’t it a bit ironic that I move to a place where I think they invented line ups?
I understand that I’m living in South America and they have different ways of doing things; and I get that Caracas is a very large, somewhat disorganized city, but people here dislike line ups just as much as I do. Some days are filled with dread because you have more than one thing to do. You constantly have to consider how much time will be spent waiting.
It goes something like this: I have to go to the doctor’s office. Um it’ll take me 45 minutes to an hour to drive there, try to find parking (always a challenge) wait a minimum of 3 hours for a 10 minute appointment, go to the bank, but try to find parking again, which can be around 20 minutes depending on where the bank is located, wait up to an hour in the bank. There is no swiping of the debit card here. Everything is still pretty much paper driven; you know, how it was 20 years ago when you had to fill out the withdrawal or deposit slip, plus your photo is taken and you have to ink your thumb print if you’re cashing cheques. People are very weary of bank machines and won’t really use them if they’re situated outside of the bank. No matter, there are line ups for those too. Next, get some gas and pick up groceries on the way home. Four seemingly small errands can take up to 6 hours, not very efficient and incredibly frustrating. Of course the time will vary slightly depending on the order and the time of day you do your errands.
Can see my problem? There are even line ups for line ups! You think I’m joking, but it’s very common for government offices to employ this. You stand in line for 45 minutes to an hour (seems like the magical number) to get the information of where you’re supposed to go, only to find the right place and wait another hour for less than five minutes with the person you need to speak with. Ah, bureaucracy, you got to love it. Not!
Of course all of my Latino students laugh at me. They employ the “Silly Kim, you should know better” conversation. I’m glad to know that my frustrations are their amusements. They give me tips like bring a book or magazine; pack some water and something to snack on. These are good, but wouldn’t it be easier if things were just a tiny bit more efficient?
I know complaining doesn’t solve anything, but some days it sure helps to vent a little. I’m learning to deal with it, but trust me when I say it’s challenging.